{"id":6277,"date":"2023-01-11T17:47:32","date_gmt":"2023-01-11T16:47:32","guid":{"rendered":"http:\/\/staging.q-flame.com\/?page_id=6277"},"modified":"2023-02-06T15:54:26","modified_gmt":"2023-02-06T14:54:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/qflame.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"section-element fullwidth\"><div class=\"row\"><div class=\"wpb_column column_container col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left wpb_content_element  stage\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"711\" src=\"https:\/\/qflame.com\/wp-content\/uploads\/2018\/06\/SNN2517-1-e1528984932872-scaled.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"QFlame fire bowl made of quartz glass\" title=\"\" srcset=\"https:\/\/qflame.com\/wp-content\/uploads\/2018\/06\/SNN2517-1-e1528984932872-scaled.jpg 2560w, https:\/\/qflame.com\/wp-content\/uploads\/2018\/06\/SNN2517-1-e1528984932872-600x167.jpg 600w, https:\/\/qflame.com\/wp-content\/uploads\/2018\/06\/SNN2517-1-e1528984932872-300x83.jpg 300w, https:\/\/qflame.com\/wp-content\/uploads\/2018\/06\/SNN2517-1-e1528984932872-768x213.jpg 768w, https:\/\/qflame.com\/wp-content\/uploads\/2018\/06\/SNN2517-1-e1528984932872-1024x285.jpg 1024w, https:\/\/qflame.com\/wp-content\/uploads\/2018\/06\/SNN2517-1-e1528984932872-1170x325.jpg 1170w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"faq\" class=\"section-element\"><div class=\"container\"><div class=\"row\"><div class=\"wpb_column column_container col-sm-1 vc_col-md-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column column_container col-sm-10 vc_col-md-8 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left\" class=\"vc_custom_heading\">questions and answers<\/h2><div  class=\"vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\">What is the glass fire bowl made of?<\/h3><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\" style=\"display: none;\"><p>The fire bowls are made of 100% high-purity quartz glass. Quartz glass is primarily made from natural sand. This exceptional purity (99.998% silicon dioxide) is found only in a few places on earth. This valuable natural raw material is processed for our fire bowls at very high temperatures and through hot chemical processes under clean room conditions.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\">How is the glass fire bowl manufactured and processed?<\/h3><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\" style=\"display: none;\"><div><b class=\"\">Manufacturing process<\/b>:<\/div>\n<div class=\"\">In the production of our fire bowls, natural crystalline sand is melted into quartz glass at extremely high temperatures (&gt;3,000\u00b0C).<\/div>\n<div class=\"\">Under protective gas, the sand is melted layer by layer in a graphite crucible using a short electric arc.<\/div>\n<div class=\"\">During this process, even the smallest chemical imperfections soften and become visible as tiny (&lt;2mm) dots in our fire bowls. These do not affect the temperature resistance or strength of the glass; rather, they demonstrate the natural origin of this product.<\/div>\n<div class=\"\"><\/div>\n<p>&nbsp;<\/p>\n<div class=\"\"><b class=\"\">processing process<\/b>:<\/div>\n<div class=\"\">Our fire bowls are manufactured in a particularly environmentally friendly manner. This is achieved thanks to the self-insulating properties of the quartz sand. While the sand is melted in the mold, the outer layer provides permanent insulation. This saves a significant amount of energy. This effect also creates the beautiful marbling on the outer walls of our fire bowls.<\/div>\n<div class=\"\">Following the melting process, the rim is trimmed straight and given a protective layer. After a final quality control check, the fire bowls are packaged shatterproof and then sent to you.<\/div>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\">What do I have to pay attention to when handling it?<\/h3><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\" style=\"display: none;\"><p>Please do not throw pieces of wood or other objects into the bowl. Place burning materials inside carefully. And please ensure that you handle it with care, especially around children.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\">What sizes are available?<\/h3><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\" style=\"display: none;\"><p>The QFlame glass fire bowl is available in seven different sizes:<\/p>\n<ul>\n<li>Diameter 20 cm x height 15 cm<\/li>\n<li>Diameter 36 cm x height 25 cm<\/li>\n<li>Diameter 50 cm x height 37 cm<\/li>\n<li>Diameter 56 cm x height 39 cm<\/li>\n<li>Diameter 64 cm x height 45 cm<\/li>\n<li>Diameter 71 cm x height 50 cm<\/li>\n<li>Diameter 80 cm x height 52 cm<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\">Where can I buy such a glass fire bowl?<\/h3><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\" style=\"display: none;\"><p>Please send us a direct message using the contact form. A sales partner in your area will then contact you.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\">What fuel can I use to operate the glass fire bowl?<\/h3><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\" style=\"display: none;\"><p>Almost all types of wood are suitable, such as beech, oak, ash, birch, or other deciduous trees that have been properly dried. Avoid using resinous wood (e.g., spruce). This wood produces more sparks when burned and can leave burnt resin marks.<\/p>\n<p>Please avoid:<\/p>\n<ul>\n<li>Pressure-treated wood or Euro pallets. The wood must not be surface-treated under any circumstances.<\/li>\n<li>Wood waste containing paint, glue or varnish<\/li>\n<li>Household waste (milk cartons, egg cartons, plastic, paper e.g. weekly newspaper or advertising)<\/li>\n<li>Construction site waste containing screws or nails, as well as remnants of chipboard or plasterboard<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h3 style=\"text-align: left\" class=\"vc_custom_heading\">How do I clean the glass fire bowl?<\/h3><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\" style=\"display: none;\"><p>Thanks to its smooth interior, the glass fire bowl can be easily cleaned of soot and dirt with water. Chimney cleaner can be used as an aid.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Fragen und Antworten Woraus besteht die Glasfeuerschale? Die Feuerschalen bestehen zu 100 % aus hochreinem Quarzglas. &hellip;","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-template.php","meta":{"footnotes":""},"class_list":["post-6277","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/qflame.com\/en\/wp-json\/wp\/v2\/pages\/6277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qflame.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qflame.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qflame.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/qflame.com\/en\/wp-json\/wp\/v2\/comments?post=6277"}],"version-history":[{"count":0,"href":"https:\/\/qflame.com\/en\/wp-json\/wp\/v2\/pages\/6277\/revisions"}],"wp:attachment":[{"href":"https:\/\/qflame.com\/en\/wp-json\/wp\/v2\/media?parent=6277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}